Once you have purchased a plan on the website, you should receive an email immediately with access details. Please check your email inbox, including your spam folder, for an email from [email protected]. If you do not see the email, please reach out to [email protected]. If you have signed up through one of our partnerships, please contact your partnership representative for assistance. Alternatively, you can reach out to us at [email protected].

Yes, you can change your plan at any time. Whether you’re in the middle of your planned cycle or under an agreement, you can switch plans. If you make the change in the middle of a cycle, it will take effect at the end of the current cycle. If you’re under an agreement, the agreement will remain in place, but you can adjust your plan up or down on the price scale as needed.

Yes, you’re able to cancel at any time. If you’re on an agreement, you’ll be charged the remaining amount for the duration of the agreement. If you are on a month-to-month plan, you need to send a cancellation request 30 days in advance to [email protected].

No! We give constant updates to our software, add new templates and you get it all for FREE! Because MyBrand is on the cloud, when we make an update or add new features, they automatically show up in your account!

Yes! Security is our top priority, and we built MyBrand from the ground up to make sure your funnels, subscribers, and members area are secure. You don't have to worry about staying up-to-date with "plugins" that can easily be compromised.

Yes! We have a first class support team who can answer your questions 24 hours a day, 7 days a week! Just click on the "support" link on the bottom of any of our pages or go to http://help.themybrand.com/

As with most "software-as-a-service" platforms, when you cancel your account, your data will become inaccessible, but don't worry, before canceling you have the opportunity to download CSV files of your contacts and members.

You do! Any content (including your users) is 100% owned by you. MyBrand doesn't have permission to use that content or contact your users for any reason. MyBrand is just a tool for YOU to deliver YOUR content!

No, we're a hosted, "software-as-a-service" platform. We do this so that we can make sure you get all of the updates, new features, and so your websites and funnels won't break. You can also export the HTML from any of your pages, as well as your contacts anytime you'd like...

Yes, you can use your custom domain. If you don’t have one, we’ll provide you with a free themybrand.com domain name. It will look like this: yourdomain.themybrand.com. Having a custom domain name makes you look more professional online. However, you can quickly get started without one and always add a custom domain later if you prefer.