Privacy Policy
MyBrand Privacy Policy
Last Updated: February 1, 2026
1. Introduction
MyBrand (“MyBrand,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you access or use MyBrand websites, software, applications, and services (collectively, the “Services”).
This Privacy Policy is incorporated into and forms part of the MyBrand Terms of Service & Policies.
By using MyBrand, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
a. Personal Information
Information you voluntarily provide, including but not limited to:
Full name
Email address
Phone number
Business name
Billing and payment details (processed securely by third-party providers)
Account login credentials
b. Business & Usage Data
CRM data entered into the platform
Contacts, leads, messages, and workflows
Automation activity and logs
Support communications
c. Technical & Device Information
IP address
Browser type
Device identifiers
Operating system
Log files and usage analytics
Cookies and similar tracking technologies
3. How We Use Information
We use collected information to:
Provide, operate, and maintain the Services
Process payments and manage subscriptions
Communicate with users regarding accounts and support
Improve platform functionality and performance
Enforce our Terms and Policies
Comply with legal and regulatory obligations
Prevent fraud, abuse, or unauthorized activity
We do not sell your personal information.
4. Payment Information
MyBrand does not store full credit card or banking information.
All payment transactions are processed through secure third-party payment processors (such as Stripe), which maintain their own privacy and security practices.
5. Cookies & Tracking Technologies
MyBrand uses cookies and similar technologies to:
Authenticate users
Remember preferences
Analyze usage and performance
Improve user experience
You may disable cookies through your browser settings; however, doing so may limit certain functionality of the Services.
6. Data Sharing & Disclosure
We may share information only as necessary with:
Trusted third-party service providers (hosting, analytics, payment processing)
Legal authorities when required by law, subpoena, or court order
Successors in the event of a merger, acquisition, or sale of assets
All third parties are required to maintain appropriate confidentiality and security measures.
7. Data Retention
We retain personal and business data only for as long as necessary to:
Provide the Services
Meet legal, accounting, or compliance requirements
Resolve disputes
Enforce agreements
Clients are responsible for exporting their data prior to cancellation or termination. MyBrand is not responsible for data loss after account closure.
8. Data Security
MyBrand implements reasonable administrative, technical, and physical safeguards to protect information. However, no system is completely secure.
You acknowledge that:
Transmission of data over the internet carries inherent risk
MyBrand cannot guarantee absolute security
9. User Rights & Choices
Depending on your location, you may have rights to:
Access your personal data
Request corrections
Request deletion (subject to legal obligations)
Opt out of marketing communications
Requests may be submitted to [email protected].
10. Children’s Privacy
MyBrand Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
11. International Users
MyBrand is operated in the United States. If you access the Services from outside the U.S., you consent to the transfer and processing of your information in the United States.
12. Third-Party Links & Integrations
MyBrand may integrate with or link to third-party services. We are not responsible for the privacy practices of third parties. Use of third-party services is governed by their respective privacy policies.
13. Policy Updates
MyBrand reserves the right to update this Privacy Policy at any time. Updates will be posted on our website or communicated electronically.
Continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.
14. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the State of Georgia, without regard to conflict-of-law principles.
15. Contact Information
For questions or concerns regarding this Privacy Policy, please contact:
MyBrand
Email: [email protected]
Phone: 1-855-608-1156
Mailing Address:
3000 Windy Hill Road
Marietta, Georgia 30067
Cobb County, USA
By using MyBrand, you acknowledge that you have read and understood this Privacy Policy.
MyBrand Cancellation Policy
Learn More
FAQ
How do i access the software?
Once you have purchased a plan on the website, you should receive an email immediately with access details. Please check your email inbox, including your spam folder, for an email from [email protected]. If you do not see the email, please reach out to [email protected]. If you have signed up through one of our partnerships, please contact your partnership representative for assistance. Alternatively, you can reach out to us at [email protected].
Can I change my plan later on?
Yes, you can change your plan at any time. Whether you’re in the middle of your planned cycle or under an agreement, you can switch plans. If you make the change in the middle of a cycle, it will take effect at the end of the current cycle. If you’re under an agreement, the agreement will remain in place, but you can adjust your plan up or down on the price scale as needed.
How many users can i have on my plan?
The number of users you can have on your plan varies based on the specific account type you choose. For more detailed information, please refer to your account plan details or contact our support team.
How do i cancel?
Yes, you’re able to cancel at any time. If you’re on an agreement, you’ll be charged the remaining amount for the duration of the agreement. If you are on a month-to-month plan, you need to send a cancellation request 30 days in advance to [email protected].
Do you have discounts for schools in classrooms
Yes, we do have pricing in place. Please reach out to our representative at [email protected] so they can suggest different pricing plans for you.
Do I have to pay for updates?
No! We give constant updates to our software, add new templates and you get it all for FREE! Because MyBrand is on the cloud, when we make an update or add new features, they automatically show up in your account!
Are my webs and funnels secure?
Yes! Security is our top priority, and we built MyBrand from the ground up to make sure your funnels, subscribers, and members area are secure. You don't have to worry about staying up-to-date with "plugins" that can easily be compromised.
If I have questions, is there someone I can talk to?
Yes! We have a first class support team who can answer your questions 24 hours a day, 7 days a week! Just click on the "support" link on the bottom of any of our pages or go to http://help.themybrand.com/
If I cancel MyBrand account, will I lose my data?
As with most "software-as-a-service" platforms, when you cancel your account, your data will become inaccessible, but don't worry, before canceling you have the opportunity to download CSV files of your contacts and members.
Do I have to install anything?
No! We created MyBrand so you wouldn't have to have a whole I.T. department to run your website! Just login, start clicking, and you can build all of the pages in your website or funnel from the sites tab!
Can you handle the load?
Yes! Because MyBrand is hosted on the largest public cloud cluster in the world (powered by Amazon and backed up by CloudFlare Security + CDN) we have virtually unlimited ability to scale in real time. Whether you send 100 visitors or 100,000+ today, it won't slow us down!
Who owns the data / content / subscribers?
You do! Any content (including your users) is 100% owned by you. MyBrand doesn't have permission to use that content or contact your users for any reason. MyBrand is just a tool for YOU to deliver YOUR content!
Can I host the pages myself?
No, we're a hosted, "software-as-a-service" platform. We do this so that we can make sure you get all of the updates, new features, and so your websites and funnels won't break. You can also export the HTML from any of your pages, as well as your contacts anytime you'd like...
Does MyBrand take a percentage of my sales?
No. You’ll keep every penny you make.
Can I use a custom domain?
Yes, you can use your custom domain. If you don’t have one, we’ll provide you with a free themybrand.com domain name. It will look like this: yourdomain.themybrand.com. Having a custom domain name makes you look more professional online. However, you can quickly get started without one and always add a custom domain later if you prefer.
Do I need a hosting account?
No. All MyBrand plans include secure, unlimited hosting for all your digital content. We use 40 Edge servers worldwide to ensure that no matter where your visitors come from, your funnels, your website, and your e-commerce store will be reliable and lightning-fast. This means that if you’re currently paying for hosting, you can cancel your existing hosting account and save money by using MyBrand.
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